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TBZ: Improving customer experience with mobile POS

Vinita Bhatia
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Pooraan Jaiswal, CTO of Tribhovandas Bhimji Zaveri has initiated a number of initiatives to help the company ramp up its digital transformation journey. Close on the heels of launching a CRM solution, he reveals about the mobile POS solution that it introduced to enable upselling and cross-selling across its 37 showrooms.